Notice of nondiscrimination
Fine Care Pharmacy (EMA Pharmacy Corp) · Section 1557 of the Affordable Care Act · Effective September 2, 2026
Fine Care Pharmacy complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin (including limited English proficiency), age, disability, or sex (including sex characteristics, pregnancy or related conditions, sexual orientation, and gender identity).
Free help we provide
- Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign-language interpreters and written information in other formats (large print, audio, accessible electronic formats).
- Free language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, tell any staff member or call (718) 676-9976.
If you believe we failed
If you believe Fine Care Pharmacy failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator: Kevinn Moshkovich, Operations Manager and Compliance Officer, 380 Knickerbocker Ave, Brooklyn, NY 11237 · (718) 676-9976 · fax (718) 676-9986 · Kevinn.m@finecarerx.com. You can file in person, by mail, fax, or email. If you need help filing a grievance, the Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201 · 1-800-368-1019 · 800-537-7697 (TDD). Complaint forms are available at hhs.gov/ocr/office/file. New York State residents may also contact the NYS Division of Human Rights at 1-888-392-3644.
Notice of availability of language assistance services
English: ATTENTION: If you speak a language other than English, free language assistance services and free aids and services for people with disabilities are available to you. Call (718) 676-9976.
Español (Spanish) — ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (718) 676-9976.
中文 (Chinese) — 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (718) 676-9976。
Русский (Russian) — ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (718) 676-9976.
Kreyòl Ayisyen (Haitian Creole) — ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (718) 676-9976.
한국어 (Korean) — 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (718) 676-9976 번으로 전화해 주십시오.
Italiano (Italian) — ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (718) 676-9976.
ייִדיש (Yiddish) — אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט (718) 676-9976.
বাংলা (Bengali) — লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন (718) 676-9976।
Polski (Polish) — UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (718) 676-9976.
العربية (Arabic) — ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (718) 676-9976.
Français (French) — ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (718) 676-9976.
اُردُو (Urdu) — خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں (718) 676-9976.
Tagalog (Filipino) — PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (718) 676-9976.
Ελληνικά (Greek) — ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε (718) 676-9976.
Shqip (Albanian) — KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në (718) 676-9976.
Languages listed are the fifteen most commonly spoken by New York residents with limited English proficiency, per the U.S. Department of Health and Human Services. Interpretation is provided by telephone interpreter service; Spanish is spoken in the pharmacy.
